Courses

• Telecom Mini MBA Series
• Telecoms Mini MBA
• Telecoms Mini MBA - Technology Focus
• Telecoms Mini MBA - Marketing Focus
• London Summer School - Telecoms Mini MBA

• Commercial Aspect of Telecom
• Telecoms Regulatory Environment
• Telecoms Economics and Strategy
• Situational Leadership for Telecoms Managers
• Strategic/Advanced Leadership Programme

• Marketing and CRM in Telecoms
• Marketing Strategies in Telecoms
• Developing Profitable Market Segments in Telecoms
• CRM in Telecoms - Developing Customer Loyalty’

• Selling Telecoms Services
• Telephone Customer Service in Telecoms
• Telesales for Telecoms
• Telephone Account Management for Telecoms
• Sales Negotiation

• Finance for Telecoms
• Finance for Telecoms Professionals

• New Era Telecoms
• Media, Content and Service Delivery
• New Era Telecommunications - Changing the Model (2 Days)
• Technologies for Convergence and Multi-Service Networks
• 4G Wireless Technologies
• Web 2.0 - Technology and Applications

• General and Wireless
• Introduction to Modern Telecoms
• OSS/BSS Systems & Platforms
• Bluetooth - Technology & Applications

• Signalling and Services
• Signalling System No.7
• IN & CAMEL (with pre-paid)
• Mobile TV Technologies

• Mobile
• Evolving SIM Applications
• Advanced SIM Applications
• GSM Air Interface
• GSM & its Future Evolution
• GSM/GPRS Infrastructure and Operation
• GPRS and EDGE
• General Packet Radio Service (GPRS)
• Handset Technologies
• Mobile Networks Explained
• Multimedia Messaging Service (MMS)

• 3G Mobile
• 3G Explained
• 3G Radio Planning
• Fundamentals of 3G Radio Planning
• The Evolution from 2G to 3G
• UMTS Infrastructure & Operation
• Understanding W-CDMA & UMTS
• W-CDMA & UMTS System Overview

• IP and Datacomms
• Datacoms for the Telecoms Professional
• IP in Modern Networks
• IP Multimedia Subsystem (IMS)
• IP Television (IPTV)
• IP Television (IPTV) -Pre-Conference Training Course
• Voice over Internet Protocol (VoIP) – Technology and Applications

• Optical
• DWDM Explored
• Optical Networking
• The Synchronous Digital Hierarchy (SDH)

• WiMAX Forum® Certified Training Series
• WiMAX Explained
• WiMAX Forum Core Network Engineer Certification Boot Camp
• WiMAX - Technology and Applications
• WiMAX Forum RF Network Engineer™ Certification Boot Camp
• WiMAX and 802.16e: Broadband Wireless Standards™
• WiMAX and the New Era of Telecommunications

Telecoms Mini MBA

Diploma in Mobile Communications

Introduction to Modern Telecoms

Mobile Networks Explained

IP Multimedia Subsystems (IMS)

CRM in Telecoms

Finance for Telecoms Professionals

Mobile TV

IN & CAMEL (with Prepaid)

3G Explained