Informa Telecoms & Media Shop - Developing Converged Services
 

CTIA 08 - Developing Converged Services Summit

Three Screen Strategies for the Converging World

Monday 31st March 2008, Las Vegas, USA

Main Agenda

Morning Session

Introduction & Speed Networking

 
  • Gavin Whitechurch, Research Director, Informa Telecoms & Media

Chairman’s Opening Remarks

 
  • Mike Roberts, Principal Analyst, Informa Telecoms & Media

Clarifying the convergence benefits - Enhancing Corporate Productivity

 
  • Discussing the long-term strategic goals of converged services in the enterprise
  • Exploring strategies for tailoring services for the enterprise
  • Examining the economic benefits of integrated communications for the enterprise
  • Discussing employee productivity within a converged environment
  • Demonstrating ROI projections for business customers
  • John Pelson, Chief of Convergence Strategy, BT Group Plc

Addressing the Marketing & Positioning Challenges of Converged Services

 
  • Understanding the challenges posed by marketing converged solutions to the consumer
  • Exploring ways to heighten converged services appeal to the customer
  • Examining where consumers get confused - what are the user perceived issues?
  • Relaying complex technologies in a simple way - examining what’s essential and what’s confusing
  • Strategies for building brand acceptance - ensuring the customer believes you can deliver on your promises
  • Assessing whether telcos should rebrand a separate division or make it a whole company reposition
  • Examining how telcos can reposition themselves in the market as consumer/entertainment focused brands
  • John Boynton, Senior Vice President and Chief Marketing Officer, Rogers Wireless

Understanding Consumer Demand & Device Use-Cases

 
  • Where will the personal device be used - in the office, in the home, and in transit?
  • Converged services and their rendering on personal devices
  • Porting of personal content between home and personal devices
  • Clarifying the relationship between personal area connectivity & personal area connectivity
  • Praduman Jain, Director, Product Development and Management, 4G WiMAX Mobile Broadband, XOHM, Sprint Nextel Corporation

Building Partnerships to Harness Opportunities in the Converged Environment

 
  • Examining the separation between infrastructure and services
  • Identifying the new players in the market and where they sit in the value chain
  • Discussing the opportunities available to new entrants - will they change the balance of power?
  • Establishing the threats posed to current players as the landscape changes
  • Partnership problems: Who owns the customer/content?
  • Enabling managed services - determining whether there is an opportunity for companies to partner with specialised operators
  • Sebastiao Boanerges Ribeiro, Technology & Architecture Consultant Engineer, Brasil Telecom

Afternoon Session

Re-shaping mobile convergence strategies; leveraging on Mobile operators unique position in the industry today

 
  • A breath of fresh air - Enriching existing service offering with mobile IP applications
  • Taking opportunity by the hand - Thinking out of the "Mobile Box", while gaining new off-net customers
  • Plug&Play - Deploy converged services today and be IMS ready
  • Shlomo Wolfman, Co-Founder and COO, Starhome

How Femtocells Change The Economics of Mobile Service Delivery

 
  • Current business standards and how femtocell technology are key to their relative growth in the market
  • Discussion of how femtocell technology is crucial to providing "intelligent coverage" in network areas where macrocell networks are too costly to adequately and economically expand
  • Education on the role of femtocell technology within the FMC market
  • Review the costs and cost savings associated with femtocell deployments
  • Device equipment, in-network equipment and customer support costs
  • Backhaul and Facilities savings
  • New revenue opportunities that femtocells will enable
  • Subscriber retention and new subscribers
  • Added voice usage
  • New data/multimedia services
  • Sanjeev Verma, Vice President of Marketing and Business Development & Co-Founder, Airvana

Implementing Femtocell Based Services

 
  • Discussing how Femto enabled home-zones will drive customer focused services
  • Examining whether price is a barrier to customer uptake
  • Marketing the Femtocell to the consumer - where’s the value to them?
  • Evaluating launch strategies for Femtocells
  • Simon Saunders, Chairman, Femto Forum

Panel Session : Service platforms - how IMS (IP Multimedia Subsystem) and SDP (Service Delivery Platform) Underpin Converged Services

 
  • Discussing the challenges of convergence across platforms, devices, applications and services
  • Gauging how the value-chain will need to collaborate to enable seamless consumer experience
  • Understanding the implementation path for service platforms and how the influence the converged offering
  • Panellists:
  • Mark Wuthnow, Lead Member of Technical Staff, AT&T Mobility
  • Dr. Gamze Seckin, Principal Engineer, Network Strategy & Evolution, T-Mobile
  • Michael Khalilian, Chairman and President, IMS Forum

Panel Session: Assessing Mass Market VoIP & WiFi: the impact of Duel-Mode Phones on Network Infrastructure

 
  • Forecasting the growth in VoIP usage
  • Gauging whether current WiFi networks can cope with such an increase in traffic
  • Understanding at what point in time traffic levels will lead to the network suffering packet loss
  • Discussing whether consumers are willing to tolerate cheaper calls for degraded conversations
  • Assessing what can be done to minimise QoS issues if and when they occur
  • Panel Chair:
  • Moe Tanabian, Principal, IBB Consulting Group
  • Panellists:
  • Karen Hanley, Senior Director, WiFi Alliance
  • Aaron Sipper, Director, Product Marketing, NextPoint Networks