Managed Services: Operator strategies for outsourcing, network sharing and hosting: 3rd edition

Published Feb 2010

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Authors

Richard Jesty
Analyst

Richard Jesty is a senior consultant with Informa Telecoms & Media , where he focuses on mobile content and services worldwide. Over the past four years, he has built up… [more]

Paul Merry
Analyst

Paul Merry is a research analyst with Informa Telecoms & Media with 10 years of research analysis experience. Paul has lead authored several reports across the Informa Telecoms portfolio including… [more]

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With network operators re-evaluating their future business models, managed services and outsourcing are moving up the agenda. As our research shows, these services can include network sharing, managed infrastructure and similar innovative approaches.
Richard Jesty, Analyst
This edition analyses the strategic options for players in the managed services market, looking at the global trends in fully-outsourced network operations, assisted operations and hosted services solutions.
New report format

New Report format - designed for sharing
Delivered as a convenient set of PDF, XLS and PPT files, this new report format is designed to provide you with business critical intelligence which is easy to share with your colleagues.

Executive Summary (presentation) - Brief colleagues with a complete overview of findings in a clear, concise PowerPoint presentation. The file includes re-usable trend analysis, charts and graphs.

Executive Summary Reports - Read regional summaries of technological, regulatory and competitive issues, investment opportunities, and forecast analysis

10 Case studies - Understand the business objectives, solutions and results achieved through 10 featured case studies with detailed analysis of managed services deployments around the world.

Managed services forecasts 2009-2014 - Power your analysis with granular five-year forecasts by region and sector. Excel delivery makes it easy to supplement your existing research workflow and presentations.

Key Coverage
  • Identifies the key issues that need to be addressed by operators and provides guidelines for managed services contracts. Illustrates the savings that can be made by operators.
  • Provides advice on who to partner with and how to manage the transition.
  • Outlines operator benefits and business case for outsourcing network operations and services hosting.
Competitive strategic analysis of leading players including:
  • Managed services providers (Ericsson, Nokia Siemens Networks, Alcatel-Lucent...)
  • Services hosting providers (Buongiorno, Netsize...)
  • Consulting/systems integration specialists ( IBM, Hewlett-Packard, Accenture...)
Market Data
  • Global analysis and 5 year forecasts to 2014.
  • By market sector
  • By region
  • Focused analysis of managed services for telecoms operators.
  • Broad range of case studies identifying what works and what does not.
  • Comprehensive profiles of major managed service providers and market share.
Key issues addressed and Countries Covered
  • What are the underlying drivers of growth in the managed services market for telecoms operators?
  • How quickly will this market grow, and why?
  • Where is the growth coming from, and why?
  • Who are the key players in this market? What strategies are they adopting to exploit it?
  • What are the opportunities for operators and vendors in this market?
  • Which operators are most likely to adopt this strategy and why?
  • What are the risks of adopting this strategy - for operators and for vendors?
  • How can those risks be avoided or minimised?
  • What are the implications for telecoms operator business models and the relationship with vendors?
  • What specific savings can operators make?
  • What is the best strategy for negotiating or managing a managed services contract?
Forecasts:

Market Sector

  • Network-led
  • Services- led
Region
  • N America
  • L America
  • Asia Pacific
  • Europe
  • Africa/Middle East
Companies covered:
    Key player profiles: Network Specialists
    • Ericsson
    • NSN
    • Alcatel Lucent
    • Motorola
    • Huawei
    Service Providers
    • Amdocs
    • Buongiorno
    • Comverse
    Consultants
    • Accenture
    • CapGemini
    • IBM
Who should read this report?

Operators
Understand how to the marketing is shifting and assess the challenges, cost and benefits associated with outsourcing network operations and services hosting.

Integrators
Gain global overview of outsourcing networks and identify new business opportunities and assess possible industry partnerships.

Service Providers
Assess the opportunities and challenges of various technology options for outsourcing network operations and service hosting. Understand the current industry; learn strategic approaches to the industry, and its market drivers.

Network Vendors
Evaluate all available outsourcings to determine market potential and learn how to drive down the cost of components for mass market integration.