Mobile Customer Retention & Loyalty '07

Grow loyalty by optimising customer relationships with strategies for effective segmentation, differentiation from competitors and enhancing the customer experience

22-24 January 2007, Crowne Plaza, London, UK

Sales Hotline
+44 (0)20 7017 5506

Special
Features:

An awesome event to interact, learn and share different and effective relation and loyalty schemes

SE, Xpress
Delegate at Customer Loyalty conference 2006

This event will consider the changing nature of mobile customer loyalty in marketplaces around the world and equips operators with the tools and strategies needed to tackle churn. Features more operator case studies, interactive sessions, networking opportunities and innovative speakers from related industries sharing their experiences!

What You Will Learn

Understand how to enhance the customer experience and meet subscriber expectations to increase satisfaction and loyalty
Determine how to stand out in a competitive market to win loyalty from existing customers alongside new acquisitions
Evaluate strategies for preventing corporate churn and growing loyalty with your most profitable customers
Learn how to tackle the challenges of the prepaid market - reducing churn and driving use of value-added services
Compare the best strategies for effective channel management to strengthen the weak points of your channel strategy

Presentations From

Belgacom
Kyivstar
MTC Namibia
Rogers Wireless
3 Sweden
TDC
Telefonia O2, Czech Republic
Turkcell
Uganda Telecom
Warid Telecom
WIND Italy
Plus the leaders of the UK's Nectar Loyalty Scheme and the manager of Russia's largest coalition loyalty programme!