Managed Services: Operator strategies for outsourcing, network sharing and hosting: 3rd edition

Richard Jesty is a senior consultant with Informa Telecoms & Media , where he focuses on mobile content and services worldwide. Over the past four years, he has built up an in-depth knowledge of the market, developing in-house original online research amongst Informa Telecoms & Media's extensive database of telecoms professionals, and carrying out a number of consultancy assignments in Europe and the US.

Richard has worked in research-based IT and telecoms consultancy for fifteen years, and has gained first hand experience of vertical industry needs and requirements, especially in the service sector (covering the retail/distribution and financial services industries).

At Informa Telecoms & Media, Richard is the lead author of a range of strategic reports focusing on the global mobile services market including:

• Mobile Distribution and Retail
• Mobile Payments
• Mobile Content & Applications
• Mobile Enterprise

These reports review current and future market segmentation across the major regions (Europe, Americas and Asia Pacific), and analyse the market drivers and opportunities for mobile solutions across a number of vertical industries.

Richard is a frequent speaker and chair at international conferences and has made many presentations on the future development of mobile services, and the opportunities for mobile value chain players. He has recently chaired and presented at a mobile payments conference in Singapore and has led international seminars in the USA on e-security and on revenue generation from new mobile services.

Before joining Informa Telecoms & Media, Richard was with Financial Times Business in London, where he was responsible for establishing and developing a new research unit. Richard is a member of the Chartered Institute of Marketing in the UK, and holds a diploma from the Institute.

Paul Merry is a research analyst with Informa Telecoms & Media with 10 years of research analysis experience. Paul has lead authored several reports across the Informa Telecoms portfolio including MVNO Strategies (2nd edition), Mobile Entertainment, Mobile Transactions in Europe and Global Mobile Prepaid Strategies and Forecasts.

During his time as research analyst Paul has authored and co-authored several strategic reports on the subjects of telecommunications, the internet, Metropolitan Area Networks, billing and CRM and has undertaken a range of consultancy projects including the evaluation of business strategies, market potential of new technologies and economic modelling. He has also presented findings to top-level executives at events throughout the world. Paul holds Bsc from Bristol University.