OSS/BSS Analyst

Peter Dykes has worked as a freelance telecommunications journalist since 1989, during which time he has specialised in mobile communication technologies, infrastructure, operational support systems and markets. For the last three years he has concentrated on fixed and mobile OSS/BSS issues such as fixed-mobile convergence, service provision / management / delivery, revenue assurance and billing. For the last two years he has been a regular contributor to Informa Telecoms & Media's Billing Plus newsletter, of which he became full-time editor in January 2006. A former BT engineer, Peter has contributed to a wide range of publications covering global telecoms, as well as a number of trade show dailies including Billing Systems International and, for 10 consecutive years, was senior writer for CeBIT News.

Kris is a Principal Analyst within Informa Telecoms & Media’s Industry Research division.

He is responsible for the research programmes and analyst team tracking the mobile networks and infrastructure topic areas. Kris’s areas of expertise include network vendor strategy and managed services although he tracks and comments on a broad range of topics in the mobile space ranging from mobile broadband to support systems. Recent research has included Networks Intelligence Centre comment, analysis and case studies.

Kris has 16 years experience in the telecoms sector as a journalist and analyst. He has worked on a wide range of advisory services, reports and consulting projects and contributed to numerous industry publications. He regularly conducts briefing sessions with operator and vendors and chairs and moderates international conferences.